Betzili's Privacy Policy — Your data is secure

Welcome to Betzili. We believe your personal information belongs to you — and protecting it is our responsibility. This Privacy Policy clearly explains what information Betzili collects, why we collect it, how we use it, and how securely it is kept.

This policy applies to Betzili's main website (betzili.net), mobile app, and all related services. By creating an account or using our services, you are considered to have accepted this Privacy Policy.

We comply with the GDPR (General Data Protection Regulation) and international data protection standards. We also adhere to local legal regulations to protect the data of users in Bangladesh.

Betzili only collects the information genuinely needed to deliver our services. We do not gather unnecessary or excessive data — this is a core part of our data minimization policy.

Directly Provided Information

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Current address (city, district, country).
• National ID or passport number (for KYC verification).
• Payment details such as your mobile banking number or the last four digits of your card.

Automatically Collected Data

• IP address and device type (mobile/desktop).
• Browser type and operating system.
• Platform activity history (login times, pages visited).
• Betting history and transaction records.
• Cookies and session data.

Betzili uses your information only for specific, legitimate purposes. The table below clearly outlines the reasons we collect and use your data.

Betzili never uses your information for any purpose beyond those stated above. If we ever need to use it for a new purpose, we will notify you in advance and obtain fresh consent where required.

Betzili does not sell your personal data. However, in certain specific circumstances, we may share limited information with trusted third parties.

Who We May Share Your Information With

• Payment Processors: To process transactions — bKash, Nagad, Rocket, VISA/Mastercard processing partners.
• KYC Verification Provider: To complete identity verification — with government-approved authorities.
• Technology Service Providers: For cloud storage and server services — all bound by NDA agreements.
• Law Enforcement Agencies: When required by a court order or legal obligation.
• Licensing Authority: For regulatory audit purposes.

Betzili protects your information using industry-leading technology and processes. Our security infrastructure is regularly audited by independent external security experts.

In the event of a cybersecurity incident or data breach, Betzili will notify affected users within 72 hours and take all necessary action.

Betzili uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser that help recognize you on future visits.

Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure core platform functionality — these cannot be disabled.
• Performance Cookies: To monitor website loading speed and overall user experience.
• Functionality Cookies: To remember your language preferences and account settings.
• Analytics Cookies: To understand how users interact with the platform — all data is anonymized.

Betzili believes you should have full control over your own data. All of your data rights are outlined below.

Betzili does not retain your data longer than necessary. A separate retention period is defined for each type of information.

Once the designated retention period expires, Betzili automatically and permanently deletes or fully anonymizes your data — in a way that makes it impossible to identify you in any form.

All Betzili services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• In cases of doubt, age is verified through KYC checks.
• Any account identified as belonging to a minor is immediately suspended and the associated data is deleted.
• If Parents Have Concerns support@betzili.netto file a report.

Betzili may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you in the appropriate manner.

• For minor changes, only the "Last Updated" date on this page will be revised.
• For significant changes, advance notice will be sent to your registered email address.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

We recommend checking this page regularly. The date of the latest update is always displayed at the top of the page.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our Data Protection team. We're always here to help.

For further assistance, visit our Help Center View or FAQ Find answers to common questions on this page. If your concern remains unresolved, you may escalate it to the relevant licensing authority.